Thoughts From the Coffee Table: What do you see? What can your imagination generate? I have a creative mind. Ideas pop into my head all day long, and earlier in my career they were the squirrel to my canine attention span. Now I write them down and review them later to decide what to implement,…Details
Welcome to Thoughts From The Coffee Table!
You might say this is my Blog, but it is a little different than you might be used to. In these stories, I seek to promote and highlight the best examples I find of leadership, sales, customer experiences, and humanity.
I am looking for those of us performing to our best.
I publish every Monday through Friday, except holidays. Everyone, including me, needs and deserves a day off!
Why do I call it Thoughts From The Coffee Table? I found myself sitting down on my couch to write this each morning, coffee at the ready on my coffee table. I began to see these morning minutes of quiet as my shock of inspiration. It seemed right.
If you like what you read, please leave a comment. I hope you enjoy this as much as I do….
Thoughts From the Coffee Table: Can a fruit plate make up for a poor customer experience? What if it is accompanied by a bottle of wine? Staying at a resort for a conference, we have had a number of significant issues that keep getting compounded. The staff have apologized and have been very responsive. They…Details
Thoughts From the Coffee Table: Why do we build sandcastles when we know they are just one wave away from destruction? Yesterday I walked the beach on Coronado island in San Diego. Although a cool day in CA terms, there were nonetheless dozens of industrious sandcastle builders of all ages. My favorite was a boy…Details
Thoughts From the Coffee Table: Sunrise? Or Sunset? I spoke recently with someone about a work conflict. She was certain that her colleague was out to get her. The root of the issue, however, was miscommunication. Which lead to assumptions. Which heightened tensions. And then emotion creeped in. I kept asking her to “tell me…Details
Thoughts From the Coffee Table: What an interesting pumpkin! Yes it is. I am creative. Or just bad with a knife. Our neighborhood is usually packed with kids on Halloween. As a child I had to walk many dark blocks and up long walkways (uphill, both ways, with no shoes in snow…) to get a…Details
Thoughts From the Coffee Table: Bacon, party of 2, your table is ready. If you follow me you know I report positive examples of leadership, sales and the customer experience. Today, however, I have a rant. I’m sorry. We live in the city. We walk everywhere. We don’t own a car. We buy groceries from…Details
Thoughts From the Coffee Table: All or nothing. My way or the highway. I’ve had numerous calls lately with people in active job search. People with good jobs, ready for the next level. A common theme, though, reminds me of me, earlier in my career. A “grass is greener” mentality. A belief that “everything will…Details
Thoughts From the Coffee Table: There is a large group of people that believe that the world is flat. I’m serious. They think that we are being brainwashed. They don’t believe we landed on the moon or have a rover on Mars. It was summed up to me when one man said “It doesn’t look…Details