Thoughts From the Coffee Table: I do not believe in trophies for all, even though I still have a 7th place ribbon for the 200 meter backstroke when I was 10. It is baby blue.
There is a CVS that I shop at frequently. It is close, has an awesome selection of ice cream, padded envelopes and a great rotating cereal sale. I used to hate the receipt as long as I am tall, but now I feel like I’m at a slot machine waiting for my winnings. Michael loves a coupon!
As I walked out yesterday I wondered why I had not written about this store yet. Then I realized something.
I always write about “shockingly” great experiences.
At this CVS, I have consistency. Every team member is nice, cheerful and welcoming, without fail. Every thing I need is always available. Every line moves at the right speed, or else a team member intercepts.
I have never had a negative experience in this store. Ever. And I have never had anything but a positive customer experience.
So to the CVS in Fairmount in Philly, I want you to know that you are doing a great job! And I apologize that I haven’t recognized you yet for what you are: Consistent in representing your company, and yourselves, with positivity and professionalism!
I’ll bring by the trophy later..