Thoughts from the Coffee Table: This is my loot from walking my husband to work this morning. That brings my weekly total to $.13 thus far and it’s only Wednesday!
I have always wanted to know how much I find in a year, but the container I keep it in indicates I might be doing alright. I once had someone mock me for picking up pennies, saying “I only look up in life. Never down.” I thought the comment was funny given my overall positive view of life.
What does this have to do with leadership? What does this have to do with a phenomenal customer experience? I find many parallels. But I’d like to know your thoughts….